FAQ's

Understanding Our Products

How to's & Guides

How does CBD oil work for dogs?
Just like any other living being, your dog has specific cannabinoid receptors in their brain and central nervous system that make up their endocannabinoid system. Cannabinoids in CBD oil latch onto these receptors and support your dog's endocannabinoid system by supplying essential phytonutrients. CBD oil can be given orally or topically.
How often should I give PurestDog CBD oil to my dog?
You can give your dog PurestDog CBD oil as often as you'd like, but we suggest following the recommended dosage guidelines based on your dog's weight. Noticeable improvement may require multiple treatments. For pain control, give your dog CBD oil approximately every 8 hours. For other uses or to break unwanted behavior patterns, give once or twice a day. Our CBD oil is safe, natural, organic, and pesticide-free.
What is the correct dosage for my dog?
Determining the proper dosage of CBD for your dog is an art, not a science. Every dog is unique and may require more or less CBD to achieve the desired effect. This image acts as a dosing example and may vary. If your dog is new to CBD, we recommend starting with half the recommended dose and then increasing it gradually. Your dog may respond well to a lower dose. If you don't notice any change, you can increase the dose to the full recommended amount. Some dogs may require more CBD, and it is acceptable to increase the amount gradually over time. For example, if your 50lb dog is not responding to 1-2mg of a 250mg tincture, you can increase the amount by 50% the following day, giving your dog a 3mg dose of CBD. You can continue to increase the dose gradually until you see the desired effects.

PRODUCT QUESTIONS:

Can I give PurestDog CBD oil to my pets other than dogs, or is it only meant for dogs?
Most animals, including cats, horses, guinea pigs, and rabbits, have an endocannabinoid system and can benefit from full spectrum CBD. Our CBD oil is a great option to promote joint, skin, and coat health while calming and relaxing your pets. It is recommended to follow the recommended dosage by weight when using it on other animals.
What is the recommended way to administer PurestDog CBD oil to my dog?
Apply the oil on your dog's gums or the folds of their cheek, making sure that it’s fully absorbed. You can also drop it in their food, a treat like peanut butter (which can help stimulate their gums), or massage it into the thin-skinned part of their ears.
Is PurestDog CBD oil legal to use?
Yes, all of our CBD oils are legal, and we are proud to ship our products across most contiguous U.S. states.
Will PurestDog CBD oil cause my dog to be "high"?
PurestDog CBD oil does not contain more than 0.3% of THC, which is the primary psychoactive component of cannabis. CBD is the non-psychoactive part of cannabis, and our CBD oil is 100% natural and non-toxic. Your dog may appear calmer which is a desired result many pet owners seek.
How long does it take for PurestDog CBD oil to take effect?
It can take between 20 minutes to an hour for PurestDog CBD oil to take effect and will vary depending on the size of your dog. It is recommended to start with a small dose and gradually increase it until you achieve the desired effect. Individual results may vary.
Are there any harmful side effects of giving PurestDog CBD oil to my dog?
Unless your dog has an allergy to any of the CBD ingredients, there should be no harmful side effects after ingesting PurestDog CBD oil. A noticeable side effect could be drowsiness. 
Are your CBD oils organic, non-GMO, dairy-free, and gluten-free?
Absolutely. Our CBD oils are certified "USDA-Organic," and they are also free from genetically modified organisms (GMOs), soy, corn, dairy, xylitol, and gluten.
Can PurestDog CBD oil conflict with my dog's medications?
While our CBD oil shouldn't cause any issues with other medications, we recommend consulting with your veterinarian before making any purchases. Additionally, since our CBD oil is made from all-natural and organic ingredients, the active ingredients work differently than the medications your dog may be taking, operating within a separate biochemical pathway called the endocannabinoid system.
Is CBD oil safe for dogs with food allergies?
Since our CBD oils are made with natural ingredients and free from preservatives, wheat, refined sugars, or dairy, allergic reactions are uncommon. However, we suggest consulting with your veterinarian before purchasing our products to be on the safe side.
Do you conduct third-party lab testing on your CBD oil?
We frequently test all of our CBD oils using third-party labs. Each batch of our CBD oil undergoes rigorous testing to ensure the proper dosage of cannabinoids is present, and independent labs confirm that our products are free from pesticides, herbicides, mold, fungi, heavy metals, and mycotoxins. Check out our product testing results page for more details.
How should I store the CBD oil, and what is the current shelf life?
For optimal shelf life, we recommend storing all of our CBD oils in a cool, dark location, away from direct sunlight. While refrigeration is an option, it is not mandatory. When stored this way, our CBD oils can remain fresh for up to 12 months.

UNDERSTANDING CANNABINOIDS:

What are Cannabinoids?
Cannabinoids refer to over 100 compounds found in the cannabis plant that are currently undergoing scientific research to understand their potential health benefits. They interact with cannabinoid receptors found in both human and animal bodies, and by supplementing with Phyto cannabinoids like CBD, CBC, CBG, and CBN, we can help the body achieve optimal performance.
What is the Endocannabinoid System?
The endocannabinoid system (ECS) is a physiological system that plays a crucial role in regulating various bodily functions such as appetite, mood, metabolism, hormone regulation, immune response, and memory. It comprises cannabinoid receptors found throughout the body that interact with endocannabinoids produced by both humans and animals.
What does full spectrum mean?
Full spectrum extracts, also known as whole plant extracts, contain a complete profile of the cannabis plant, including various cannabinoids such as CBD and THC, as well as CBC, CBG, and CBN, terpenes, and other phytonutrients.
What is the entourage effect?
The entourage effect is the synergistic interaction of various cannabinoids found in full spectrum extracts, resulting in increased effectiveness when they are taken together versus isolated. Our extraction methods use the entire hemp plant, which is highly concentrated in CBD and contains significant amounts of additional cannabinoids like CBC, CBG, CBN, and more.
What is CBD?
Cannabidiol (CBD) is a well-known non-psychoactive cannabinoid found in the cannabis plant. It interacts with the endocannabinoid system and receptors to help maintain homeostasis. Studies suggest it may aid in pain and inflammation reduction, anxiety reduction, and improvements in sleep quality.
What is the difference between CBD from hemp and CBD from marijuana?
CBD from both hemp and marijuana is the same compound, and the only difference is that hemp contains less than 0.3% Delta 9 THC, making it legal under federal regulations in 47 of the 50 U.S. states and the District of Columbia.
What is Cannabichromene (CBC)?
Cannabichromene (CBC) is a cannabinoid that binds to the ECS, and other receptor sites linked to pain perception. It has been shown to promote the body's natural regeneration of nerve cells, essential for healthy brain function, and may help balance skin inflammation.
What is Cannabigerol (CBG)?
Cannabigerol (CBG) is the precursor to major cannabinoids found in the hemp plant. It has been shown to reduce inflammation, support gastrointestinal (GI) system health, and strengthen the function of the neurotransmitter anandamide, which regulates sleep, reduces pain, and enhances pleasure and motivation. CBG is also a potent antioxidant.
What is Cannabinol (CBN)?
Cannabinol (CBN) can be effective as a sleep aid or sedative, regulate the immune system, and help alleviate pain and inflammation. Full spectrum CBN is a great option for pets to help them relax.
What is Delta 9 Tetrahydrocannabinol (Delta 9 THC)?
Delta 9 THC is the most common psychoactive cannabinoid found in the hemp plant, which may help support sleep quality, alleviate physical discomfort, and enhance overall mood.
Will Cannabinoids help my dog's condition?
Federal regulations prohibit us from making claims about whether full spectrum cannabinoid extracts can help with specific ailments.

INGREDIENTS IN PURESTDOG CBD OIL:

What ingredients are listed in PurestDog CBD oil?
PurestDog CBD oil is made up of only two natural ingredients, namely Organic Hemp extract and Organic MCT oil. The product does not contain any other additives or preservatives.

THE PURESTDOG DIFFERENCE:

How do you cultivate your hemp?
Our partnered manufacturers have implemented advanced cultivation programs to continuously enhance the quality and health of our organic hemp plants. These plants are grown with pristine water in Colorado, USA, and are harvested at peak perfection to ensure a safe and regulated product with unmatched potency and consistency. We monitor and control the entire farming and production process from seed to shelf to guarantee the highest quality CBD oil for your furry friend.
What extraction method do you employ?
We take great pride in using pure and eco-friendly extraction methods. Our advanced cold-pressed extraction techniques extract a complete range of cannabinoids, terpenes, essential oils, and other beneficial phytonutrients, resulting in a more potent blend without the use of harsh or low-quality chemical solvents commonly found in other CBD oil brands.
Where are your CBD oils manufactured?
At PurestDog, we lead the market in producing and distributing premium CBD oils. Our FDA registered and cGMP compliant facilities in Denver, Colorado, formulate and manufacture our CBD oils, ensuring high-quality products for our customers.

Ordering & Purchasing FAQs:

Q/A

What is your processing time for my order?
Please allow 1-2 business days for us to process your order before it is shipped out. We typically process 95% of all orders within 24 hours of purchase. Orders placed on Fridays may not be shipped until the following Monday.
What is your shipping policy?
Standard shipping takes approximately 4-6 business days to deliver once the order has been successfully processed.

Expedited shipping takes approximately 3-4 business days to deliver once the order has been successfully processed.

Please note that USPS First-Class and Priority Mail are not guaranteed delivery services and do not have guaranteed delivery dates, only expected delivery dates.
How do I make changes to my shipping address?
A subscriber can login to their account and update their address anytime.

Please ensure that the shipping information you provide is correct before submitting your order. We ship out orders on a daily basis, Monday through Friday, which means that we may not be able to correct shipping information in time if a mistake is made.

If your order has already shipped to the address provided, we cannot be held responsible for any errors. Changes in shipping address will not be accepted once the order has been placed, except in cases where the package is returned to us due to a "Wrong address – Return to sender" error.
What are your business hours?
Our business hours are Monday through Friday, 9am to 5pm Eastern Standard Time.
What is your return or refunding policy?
Please see our return and refund policy here.
What is your privacy policy?
Please see our Privacy Policy here.
What are your Terms of Service?
Please see our Terms of Service here.

DISCOUNTS & PROMOTIONS:

Do you offer coupon codes?
Yes, we regularly offer special savings and discount codes through our newsletter campaigns, social media, affiliates, and on our website. However, coupon codes cannot be combined with any other offer, promotion, sale, or bundle. Only one code per customer, household, and IP address can be used. Please contact our customer service department for further details.

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